How to Say It At Work: Putting Yourself Across with Power Words, Phrases, Body Language, and Communication Secrets |
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| Title: | How to Say It At Work: Putting Yourself Across with Power Words, Phrases, Body Language, and Communication Secrets |
| Author: | Jack Griffin |
| Publisher: | Prentice Hall Press |
| Type: | Book / Paperback |
| Publication Date: | 15 May, 1998 |
| ISBN / ISBN-13: | 0735200122 / 9780735200128 |
| List Price: | $15.95 |
| You Save: | $10.96 |
| Amazon Price: | $4.99 (via Amazon marketplace seller) |
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Editorial Review / Publisher's Information:
Product Description
Explores strategies and ready-to-use models of verbal and nonverbal communication designed to be effective for today's businessperson. Paper. DLC: Business communication.
Amazon.com Review
Jack Griffin argues that it's vital to sell yourself--and your ideas--every day. In How to Say It at Work: Putting Yourself Across with Power Words, Phrases, Body Language and Communication Secrets, he offers practical advice for making your case whether your target is a supervisor, colleague, subordinate, client, vendor, or lender. Part 1 has a self-test for evaluating your current skills and also includes a toolkit for improving your overall communication at work. Part 2 lists specifics for dealing with key individuals and includes helpful (and harmful) words, phrases, body-language strategies and other techniques that can help you be a better communicator at work. --Howard Rothman
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Customer Reviews:
• Expectations
19 September, 2008
For me would be very important know from other customers the opinion about the book, how this book help them or why they chosen this book.
In fact if this book was helpful.
Carlos Lima
- Amazon Customer Review
• Get This Book If You Have Conflict At Work
12 January, 2010
This book address 3 different areas of work related communication.
The first is a fairly detailed guide on the language of being in the corporate world. They book gives large vocabulary lists telling the reader what to and not to say. This is hugely important for two reasons. First,it gives very solid examples of what you should say and the reasons. Second, even if the words coming out of your mouth do not correspond to the emotional feelings you are having, this book will at least make you sound like you're feeling and thinking the way you are suppose to in a corporate environment. To quote Mastercard, that is "Priceless". This section also is ideal for those interviewing as it reminds you of all the language you should and should not use.
The second section talks about different types/styles of management. For anyone who has experienced a really bad manager, this book is one of the best I have ever read. I've had a plethora of really bad managers; and have therefore read a lot of books on this topic. I can say with great certainty that this is one of the best versions of this discussion I've seen because it describes clearly the problem and also TELLS you what to do. The framework of describing four different bosses (I don't want to give it away) is excellent. The methodology of defining boss types and providing dialogue and conflict statements common to these types of people is genius. They are so good,I have actually read pages from this chapter for friends experiencing difficulty. All of them have remarked that the responses provided are excellent and that the advice is something they can understand. Most would buy a books on tape version (they are not readers) if it were available.
The third section is on sales, client service issues, etc. I think thematically he gets to the heart of things. For some types of sales, this is not the right sort of book to read. There's a lot of good material, but I feel that its a bit specific to a certain type of sales. This is the section that lost the book 1 star.
If you are considering this book to prepare for an interview, reduce work related conflict, increase confidence in interpersonal interaction in the office, or because you work for a total jerk, then definitely purchase it. It will come in handy. If you are primarily interested in and have already read a lot about sales AND could care less about the other topics, then browse Amazon a bit more for sales specific literature. This book (used) can get pretty cheap, so I still think it's worth it if you're on the fence.
- Amazon Customer Review
• Excellent Book!
03 August, 2007
This book was very helpful for me to determine what to say and how to convey my message professionally. I highly recommend this book to anyone in the workplace.
- Amazon Customer Review
• A Great How To Book On Communication
27 October, 2007
Practical, fun, useful. It is definitely for a beginner or mid-level manager. Jack Griffin will "put words in your mouth" if you are looking for that type of assistance. This book I buy and give to clients. It's worth every penny!
- Amazon Customer Review
• Management Book
15 July, 2007
Another recommendation from my management class. Very useful examples for various situations. It will be very helpful and one of my reference books.
- Amazon Customer Review
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