Realizing the Promise of Corporate Portals: Leveraging Knowledge for Business Success |
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Editorial Review / Publisher's Information:
Product Description
Thoughtful and provocative, 'Realizing the Promise of Corporate Portals' illustrates the vast potential of corporate portals and what your company can do to implement them for business success. Based on the authors' extensive backgrounds and consulting focused on implementing corporate portals this exciting new book extends IT theory into business strategy.
Terra and Gordon explore the components and architecture of typical corporate portals and fundamental issues in knowledge management. Geared for decision makers at the executive level, this book provides a comprehensive view of the market landscape, powerful and detailed case studies, and collected best practices and lessons learned to help organizations successfully implement corporate portals. The book also includes detailed checklists necessary for selecting and implementing appropriate corporate portal technical solutions.
Learn from their detailed case studies of hugely successful corporate portal implementations, including:
* ADC Telecommunications Inc.
* Bain & Company
* Bank of Montreal
* Context Integration
* Eli Lilly
* Hill & Knowlton
* Nortel Networks
* SERPRO
* Siemens
* Texaco
* Xerox
* Detailed case studies of hugely successful corporate portals and best practices for implementing corporate portals
* Authors' extensive technical backgrounds extends IT theory into business strategy
* Provides guidance for managers when choosing software, consulting services and developing implementation programs
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Customer Reviews:
• Practitioner's Point Of View
26 May, 2003
I had the pleasure of hearing Dr. Cindy Gordon and Dr. Claudio Terra recently at the Knowledge Management Conference in New York, where I attended a workshop with them. Their depth of knowledge in this area is world-class, and the insights they shared in their new book demystified the realities of implementing enterprise corporate portals. Their business strategy accumen, and balanced practical experiences make them a refreshing change to consultants with no substance - as they are experts with strong proven credentialing. What prompted me to write this review was their humbleness in their workshop and openness to learn from us as attendees. Their appetite for learning from those around them was very refreshing and I am looking forward to their next book as well.
- Amazon Customer Review
• Excellent And Practice Case Studies
14 February, 2004
I found this book to be a well researched and practical book for senior executives that want to clearly understand what an enterprise portal is, what the value is, and how to execute a portal strategy. I particularly found the lessons learned and best practices as very helpful insights. Highly recommend this book to be read by any one in senior management that needs the fundamentals, but also more experienced professionals implementing portal strategies.
- Amazon Customer Review
• Refreshing Book On Overhyped Subject
20 June, 2004
I've read one book after another about attaining a viable knowledge management solution using corporate portals, and was left wanting because the books either required great leaps of faith or were little more than marketing hype. This book closes all of the gaps between theory and practical application, and backs up assertions with a wealth of case studies that prove the connection between the goal (KM) and the means (portals).In the first part of the book the authors address knowledge management and portals at the conceptual level. The second part is comprised of case studies that fully support the concepts by showing how results were achieved in a large number of corporate settings. Each case is a study in specific goals and objectives unique to companies that embarked on KM initiatives, and are diverse enough to overlap with your own goals and objectives. The important material covers barriers, how they were overcame, results and how they improved business operations. The authors are subject matter experts who come across as credible and factual, and the content of this book is accurate and hype-free. I like the way they place KM and portals within the context of business objectives, and the way they impart their extensive knowledge and experience in the areas of KM and portals. It's obvious that they are writing from the trenches, and equally obvious that they maintain an objective view throughout the book. Another aspect of this book that I like is how carefully they chose and documented the case studies. Each goes to the essence of concepts in the first part of the book, and clearly show that KM can be effectively achieved through correctly designed and implemented corporate portals. It's worth noting that Appendix B, "Technical criteria to select a corporate portal platform", is an invaluable tool for readers who are seriously considering an implementation.If you only read one book about corporate portals this is the one I highly recommend.
- Amazon Customer Review
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